Meta Restricts AI Chatbot Access to WhatsApp Business Platform Starting 2026
Meta Platforms is implementing new restrictions that will prevent artificial intelligence companies from using WhatsApp’s business API as a primary interface for their chatbots. The policy change, effective January 15, 2026, specifically targets LLM providers offering general-purpose AI assistants through the popular messaging platform.
WhatsApp Business API Access Restricted for AI Chatbots
Meta Platforms will prohibit artificial intelligence companies from using WhatsApp‘s business API as a primary interface for their chatbots starting in 2026, according to reports. The policy change specifically targets providers of large language models and generative AI platforms who have been using the messaging service as a front-end for their technologies.